Privacy policy

Privacy Policy for Flower Muse

Welcome to Flower Muse, and thank you for trusting us with your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

Personal Information We Collect

When you use our website, we automatically collect certain information about your device, including web browser data, IP address, time zone, and installed cookies.

We also gather data on the specific web pages or products you view, referral sources, and interactions with our website.

This information is referred to as "Device Information."

We collect Device Information using technologies such as:

  • Cookies

  • Log files

  • Web beacons

  • Tags

  • Pixels

When you make a purchase or attempt to make a purchase, we collect information such as:

  • Name

  • Billing Address

  • Shipping Address

  • Payment Information

  • Email Address

  • Phone Number

This information is referred to as "Order Information."

When we mention "Personal Information" in this Privacy Policy, it covers both Device Information and Order Information.

Minors

Our services are intended for individuals aged 18 and above.

We do not intentionally collect personal information from children.

How We Use Your Personal Information

We primarily use Order Information to:

  • Process payments

  • Fulfill orders

  • Arrange shipping

  • Send invoices and order confirmations

  • Communicate with customers

  • Screen orders for potential fraud or security risks

  • Improve our website and customer experience

  • Provide promotional offers when aligned with your preferences

Device Information helps us identify fraud risks and improve marketing performance through analytics and website optimization.

Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers who help us operate our website and business.

We may also use analytics services to better understand website performance and customer interactions.

Additionally, we may disclose Personal Information when required by applicable laws, regulations, legal requests, or to protect our rights.

Your Rights

You may request access to, correction of, updating of, or deletion of your Personal Information.

To exercise these rights, please contact us.

GDPR Compliance

We comply with applicable privacy regulations regarding the collection, use, and retention of personal information where required.

CCPA Compliance

Where applicable, residents may have rights regarding access, deletion, and information transparency.

Data Retention

We maintain Order Information for our business records unless deletion is requested where legally applicable.

Changes

We reserve the right to update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

CONTACT INFORMATION

Store Name: Flower Muse

Physical Address:
2892 Bailey Ave, Buffalo NY 14215, United States

Phone:
+1 716-833-4387

Email:
sales@flowermuse.us

Business Hours:
11:00 AM – 6:30 PM EST
(Monday - Saturday)

Sunday Closed

Order Cut-off Time:
6 PM (GMT-05:00) EST